Our customers are our lifeblood, let us know how we can improve.
The resolution centre is a way to directly communicate your concerns with the owner of Pimp my Gadget.
If for some reason you received a service or product from us which you believe was not up to scratch, please let us know so we can review your concerns and hopefully takes steps to rectify the situation.
We really appreciate any positive or negative criticism as it will help us improve our service for future customers.
Please fill in the resolution form to send through feedback to our management.
Where we are located
Pimp my Gadget has two dedicated phone and tablet repair centres conveniently located in the DFO shopping centres on both the West (Jindalee) and East (Brisbane Airport) sides of Brisbane. Our Jindalee store is in Shop 46 DFO shopping centre, Amazons place, Jindalee which is around 15-20 minutes South west of Brisbane City and can be reached on (07) 3189 5259.
Our Jindalee location is currently being renovated and will be re opening in September 2019 after the DFO has finished their shopping centre makeover.
Until then we are unable to service you from our Jindalee store. Apologies for any inconvenience caused.
Pimp my Gadget Brisbane Airport is located at Shop 206 DFO Shopping centre, Ninth Avenue Skygate, Brisbane Airport which is around 15 minutes East of Brisbane City and can be contacted on (07) 3114 1177.
Pimp my Gadget’s wholesale distribution warehouse is located around 1km from the DFO Brisbane airport, however this is strictly for wholesale trade only.
Why choose us?
Our highly trained technicians have a wealth of experience & knowledge in repairing mobile phones, tablets & electronic devices. Our techs can pretty much fix any problem on any device, from small jobs like replacement volume buttons, speakers, microphones, cameras, to full screen replacements & water damage.
It is very rare we have a phone or tablet that our techs cannot fix.
Our techs even fix most water damaged phones. We have specialized equipment that we use specifically to get your water damaged device working again. We keep a wide range of different parts for most devices on site and if by some chance we don’t have the part it is usually a 1-2 day turnaround before we can get it in.
Pimp my Gadget only uses the highest quality parts and all our repairs come with a 6 month warranty on all parts and labour. Of course the only thing we can’t cover is if you smash the screen again! It is always a good idea to grab one of our protective cases before you leave to prevent that from happening again.
Why you’ll love dealing with us
You’ll receive great value deals that won’t break your budget! We offer the best possible service before & after the sale. You’ll enjoy fast delivery with our next day dispatch on 95% of items! You can also track and trace your products via our major delivery partners Australia Post, AAE & Fastway couriers. We offer safe payments such as PayPal, Visa and Mastercard. We are 100% Australian owned and operated. Pimp my Gadget – ABN: 15162106747
Using everyday purchase methods such as Mastercard, VISA and PayPal, you can rest assured knowing that every purchase is both private and secure using industry standard SSL protection. For further assistance, our friendly customer service team are available to field any enquiries you may have before and after any of your transactions. Our website is secured with a 128/256 bit encryption SSL Certificate to conduct safe, secure e-commerce transactions over the Internet and, most importantly, to keep your information secure.